If you have any questions regarding how we use your personal data, please contact us here or if you wish to contact us by post:
9 Ingram Street
How we collect your personal data
Generally, we collect your information when you decide to interact with us. This could include you sending us your details online, over the phone or in person.
We collect information in a number of ways which are listed below:
The type of personal data we collect
We only collect the information that’s necessary to carry out our business, provide the particular service you’ve requested and/or to keep you informed. There are occasions when you can choose not to give us certain information, but this may limit the level of service we are able to provide.
In some circumstances we will request your consent to use certain information for specified purposes. In such circumstances you will have the free choice to give, refuse or withdraw consent. In the case of personal data relating to a child under the age of 16, we will require the consent of a parent or legal guardian. Individuals aged 16 or over may give, refuse or withdraw consent (whether the consent was originally given by themselves or on their behalf) themselves.
The type of information we collect depends on where and when it is gathered.
Information we obtain directly from you:
When you register on our website or contact us to enquire about a service or performance, to enrol to become a member of CTTC, or to attend an event, whether it is by email, post or phone, we need to collect information from you in order to provide the service you are requesting.
We may collect:
When visiting our website we may collect the following information:
Automatically populated IP address: a public IP address is a unique number which allows a computer, group of computers or other internet connected device to browse the internet. The log file records the time and date of your visit, the pages that were requested, the referring website (if provided) and your internet browser version. This information is collected to help diagnose and manage the website, to audit the geographical makeup of users, and to establish how they have arrived at the website. This is known as a cookie.
Information we obtain independently from you
Third Party Organisations
We may combine information you have given to us with this additional information available from external sources. This will only be done when you give permission to the relevant third party organisations to share the data they hold on you, or if the data is already publicly available.
Information available publicly
We may include information published in articles/ or newspapers or on freely accessible social media platforms.
Why we collect your personal data and how we use it
The information we hold on you will be used in a number of ways. Here are the main ones: to provide a service you have requested, offer you a personalised experience and understand your needs better, inform you of events or updates you’ve asked for or contact you if we need to obtain or provide additional information.
Specifically, we use your information we collect in the following ways:
Where we have your consent, we will:
Where we have justifiable reason (including legal obligation and legitimate interest):
How we process your personal data
CTTC will never share, sell, rent or trade your personal information to any third parties for marketing purposes without your prior consent.
Some of our service providers may have access to your data in order to perform services on our behalf. We make sure anyone who provides a service for CTTC enters into an agreement with us and meets our standards for data security. They will not use your data for anything other than the clearly defined purpose relating to the service that they are providing.
We may share your details with:
Despite all our precautions, no data transmission over the internet is 100% secure. So, we cannot guarantee the security of any information which you disclose to us and so wish to draw your attention to the fact that you do so at your own risk.
Keeping your personal data secure
CTTC is committed to protecting the personal information you entrust to us. We adopt robust and appropriate technologies and policies, so the information we have about you is protected from unauthorised access and improper use.
If you ask us to stop sending your information to other (third) party communications, we will keep the minimum amount of information (e.g. name, address or email address) to ensure we adhere with such requests.
You should find it easy to access and amend the personal information that we hold on you, or request that we stop using your information. It’s your data and we want to make sure you feel in control of it.
Every email we send to you will include details on how you can unsubscribe from future communications. If you would like to see what information we hold, you can request full details under the Data Protection Act 1998, or after 25 May 2018, The General Data Protection Regulation 2018, by contacting the Data Protection Officer, Jeanette Kendall. Please email a description of the information you would like to see, together with proof of your identity to email@example.com.
At any time you have the right to ask CTTC to amend or stop how it uses your personal information including for marketing purposes. You can do this by phoning, emailing or writing using our contact details below. You have the right to get information held about you by us corrected. If you have any concern about the accuracy of your personal data, please let us know using the below contact details. If you would like us to remove the personal information we hold about you, please contact us using the contact details below.
If you have given consent to the collection, processing and transfer of your personal data for a specific purpose, you have the right to withdraw your consent for that specific processing at any time. To withdraw your consent, please contact our Data Protection Officer, Jeanette Kendall at firstname.lastname@example.org. Once we have received notification that you have withdrawn your consent, we will no longer process your information for the purpose or purposes you originally agreed to, unless we have another legitimate basis for doing so in law.
When dealing with a request from a child relating to any of the above rights, we will need to make a decision on whether the information should be provided to them or to their parents/legal guardian and will be guided by the individual’s age at the time of request and their level of understanding about what they are requesting and why. For these purposes, we take the view that most children will reach this level of understanding at around age 16.
9 Ingram Street
You have the right to lodge a complaint with the supervisory authority, The Information Commissioner’s Office – www.ico.org.uk
By email: Please complete the form at https://ico.org.uk/global/contact-us/email/
By phone: 0303 123 1113
By post: Information Commissioner's Office